A slap in the face with a wet squid: the weird world of workplace punishments

Read more

It is described, perversely, as a team-building exercise; it is reported that, as a forfeit for missing their weekly sales targets, staff at Central Claims Group – a call centre – in Bury are made to lie down on the floor while a good-sized squid is placed, or dropped, on their faces. It could be […]

12/09/2017 by MrFinch

What’s the real cost of agent turnover?

Read more

Call centre turnover, employee churn, agent attrition – it’s a big issue for any business. The call centre industry in particular has typically higher turnover rates than businesses in other industries. Life as a call centre agent or customer service representative tends to come with an infamous reputation. Typically high-stress, low-paying, and repetitive work means […]

12/09/2017 by MrFinch

EMPLOYMENT TRIBUNAL FEES SHOCK!

Read more

You will inevitably have heard by now that the Supreme Court today ended 4 years of legal challenge by Unison when it declared the requirement, introduced in 2013, for a claimant to pay a fee before commencing tribunal proceedings, was in fact, as Unison has always maintained, illegal. Given Unison had failed at the High […]

27/07/2017 by MrFinch

Whistleblowers offered £100,000 in cartel crackdown

Read more

Whistleblowers are being offered up to £100,000 in a crackdown on cartels, launched today by the Competition and Markets Authority (CMA). An advertising campaign Cracking Down on Cartels will encourage people who have witnessed illegal activity such as price-fixing or bid-rigging to report it, by offering a reward of up to £100,000 as well as […]

20/03/2017 by MrFinch

Half of construction workers lose sleep due to work-related stress

Read more

Almost half of construction workers lose sleep over their job with budget concerns, workload and client demands cited as the biggest worries, new research reveals. According to a poll by safety barrier manufacturer, A-SAFE, 48 per cent of building, construction and architecture workers are kept awake as a result of workplace stress with some losing […]

20/03/2017 by MrFinch

Obesity in the workplace

Read more

Katherine Maxwell explains how HR professionals can encourage employees to adopt a healthy lifestyle without creating a ‘size-ist’ culture With reports suggesting long-term sickness and absence may be fuelled by Britain’s obesity crisis, organisations are finding themselves under pressure to foster a culture of healthy eating and living within the workplace. But they are likely […]

20/03/2017 by MrFinch

Businesses ‘must be transparent’ on use of workplace technology

Read more

Transparency is “vital” in balancing new data-gathering workplace technology with employee rights, according to a North West human resources expert. According to Lee Jefcott, employment partner at Brabners, companies are increasingly seeking advice on the use of innovations which monitor staff performance and use of facilities and locations within office buildings. Speaking to Move Commercial, […]

20/03/2017 by MrFinch

Job applicants with spurious intentions: what should employers do?

Read more

Police in Scotland have been informed about a serial job applicant who threatens to launch legal action if he is not invited to interview. Gerald Freedman, a self-proclaimed business consultant, has applied for roles with hundreds of charities, colleges and universities in the past 10 years, claiming he is so severely disabled that he requires […]

20/03/2017 by MrFinch

Neil Gorsuch: Donald Trump’s Supreme Court pick said ’employers should ask women if they want children’

Read more

‘It concerned me that a man educating female lawyers would be discounting their worth publicly,’ says Jennifer Sisk Donald Trump’s Supreme Court nominee once said that women “manipulate” companies to access maternity leave and should be questioned about their plans to have children before they were hired, it has been claimed. Judge Neil Gorsuch allegedly […]

20/03/2017 by MrFinch

Half of UK employers are introducing wellbeing schemes

Read more

Two thirds of UK employees admit they feel stressed in their jobs, prompting businesses to introduce employee wellbeing schemes. More than three in five UK employees experience stress in the workplace. Nearly two thirds (63 per cent) of UK employees experience stress in their jobs, according to research into workplace happiness by Happiness Works on […]

20/03/2017 by MrFinch